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For ION Rewards privileges, please click here.

Earn Bonus Points Without Queuing! Follow the steps here to upload your receipt(s).

View Earning of Bonus Points T&Cs:
Culinary Bonus Points

 

Frequently Asked Questions (FAQ) 

1. What is the enhanced ION Rewards Programme?

The ION Rewards programme is enhanced from 05 June 2017 with the following enhancements:

  • Redemption of shopping vouchers using ION Points is simplified from multi-tiers to a single tier

  • Value of ION Points and Carpark $ is now standardized

  • Members can now earn 2X ION Points on the first successful submission in their Birthday Month

  • ION Points will expire on a half-year fixed cycle with 3 months grace period basis

2. What is the value of shopping vouchers I can redeem with my ION Points?

ION Points can be redeemed for shopping vouchers at L1 Concierge, ION Orchard (10am – 10pm daily), subject to availability.

From 5 Jun 2017, you can redeem $40 shopping vouchers with 100 ION Points.

 No. of ION Points

Value of Shopping Vouchers

100 ION Points

$40 shopping voucher


Note: Redemption of shopping vouchers is capped at $1,000 shopping vouchers per Member per calendar year.

3. What privileges do I enjoy in my Birthday month?

From 5 Jun 2017, all ION Rewards Members earn 2X ION Points on their first successful submission in their birthday month. Birthday Points will be credited into the member’s account automatically upon the receipt submission.

 

Amount spent

ION Points Awarded

First $100 spent in the birthday month

10

Every subsequent $100 spent on same day

2

 

4. What is the new value of Carpark $?

From 5 Jun 2017, the value of 1 ION Point = $0.40 Carpark $.

The value of Carpark $ earned before 5 June 2017 remains unchanged.

Carpark $

Carpark Benefit

1 ION Point = $0.40 Carpark $

Capped at $8.00 per visit


Note: Carpark $ is not transferrable back to ION Points. 

5. ION Points will expire on a half-year fixed cycle with 3 months grace period. What does that mean?

From 5 Jun 2017, ION Points will expire on a half year fixed cycle. Members will be given a 3 months grace period to redeem their expired ION Points.

  • ION Points earned from 1 January to 30 June expires on 31 December the same year and will be converted into Grace Points and must be redeemed by 31 March the following year.
  • ION Points earned from 1 July to 31 December expires on 30 June the next year and will be converted into Grace Points and must be redeemed by 30 September the same year.
  • ION Points validity will not be extended beyond the 3 months grace period.

6. If my ION Points were earned before this programme enhancement, when will they expire?

All ION Points earned before the programme enhancement will expire on 31 December 2017 and must be redeemed by 31 March 2018.

7. What is the maximum number of ION Points that I can earn in a single day?

Members earn 5 ION Points for the first $100 spent per day (maximum 4 same-day receipts), and 1 ION Point for subsequent $100 spent on the same day. Multiple submissions in a single day are allowed, subject to a maximum of 4 same-day receipts per submission. Members can accumulate up to a maximum of 5,000 points at any one time.

8. How does the ION Orchard Mobile Application work?

  • Members can download the enhanced ION Orchard Mobile App and log in to their online account via the ION Rewards tab.
  • The Mobile App feature the below functions:

 (a)  New ION Rewards membership registration
(b)  Activate ION Rewards online account
(c)  Edit ION Rewards membership profile
(d)  Scan and upload receipts to earn ION Points
(e)  Transfer ION Points to Carpark $ to enjoy the carpark benefit
(f)   Manage In-Vehicle Unit No.

9. Can I earn ION Points for my past receipts?

ION Points can be awarded for receipts submitted within 7 days of Purchase.    

10. If I have receipts that are given to me, can I use it to earn ION Points?

ION Points can only be awarded for your personal purchases. If any Member is found using receipts other than their own purchases to earn/accumulate ION Points, ION Orchard reserves the right to terminate their membership.

11. How do I check my ION Points balance?

Members can check their points balance via the ION Orchard Mobile App.

12. How long does it take for the ION Points to be updated?

ION Points are awarded within 3 to 5 working days via the ION Orchard Mobile App or upon updating of spend via the Concierge counters.

13. Can I transfer my ION Points and Carpark $ to another Member?

No. Transferring of ION Points and Carpark $ between Members is not allowed.

Terms and Conditions

1. MEMBERSHIP & ELIGIBILITY

1.1 Subject to ION Orchard’s sole and absolute discretion and the terms and conditions herein (“Terms and Conditions”), applicants are eligible to sign up as a member of the ION⁺ Rewards Programme (“Programme”).

1.2 Applicants who are successfully registered as members of the Programme (“Members”) can enjoy exclusive membership privileges at ION Orchard in accordance these Terms and Conditions.

1.3 ION⁺ Rewards and The 100 membership is lifetime membership. IONPRIVI and IONPRIVI ELITE membership is for a period of 1 year from month of upgrade.

2. GENERAL

2.1 The Programme is a rewards system with a virtual membership card (“Card”). Applicants can sign up for and activate the Card on the ION Orchard Mobile Application (“Mobile App”), which is currently available on iOS and Android operating systems. Applicants must be at least 18 years of age.

2.2 Membership of the Programme is subject to the latest version of the Terms and Conditions, as may be amended, revised, varied or supplemented by ION Orchard from time to time. The latest version of the Terms and Conditions can be found at ION Orchard’s website at www.ionorchard.com and shall prevail over and supersede all previous versions of the Terms and Conditions. By applying for membership of the Programme, the Member is deemed to have read, understood and accepted the Terms and Conditions herein.

2.3 The Card may only be used at ION Orchard and its retail stores. The Card is not transferable and is issued for the sole use of the Member. The Card shall remain valid until the membership is terminated by ION Orchard or the Member. Misuse of the Card or Programme may result in immediate termination or suspension of membership or withdrawal of privileges under the Programme.

2.4 To enjoy exclusive membership privileges under the Programme, the Member must present a valid Card on his mobile device. ION Orchard will not be responsible for verifying the identity of the user of the Card and will not be liable for any loss, damage, theft or unauthorised use of the Card.

2.5 Any privileges or benefits conferred by the participating stores under the Programme may be suspended, varied, made unavailable or withdrawn by the participating stores at any time without specifying any reason and without prior notice. ION Orchard shall not be liable for any refusal by the participating stores to confer any offers or benefits under this Programme for any reason whatsoever.

2.6 The Member warrants that his personal particulars registered with ION Orchard are true and correct. The Member must promptly update ION Orchard of any change in his personal particulars (including but not limited to a change in email address and contact numbers) via the Mobile App, or by personally presenting a valid Card on his mobile device at any ION Orchard Concierge counters (B3 / L1 / L2 / L4 of ION Orchard) between 10am and 10pm daily.

2.7 Notwithstanding any of the Terms and Conditions herein, ION Orchard reserves the right to refuse, suspend, amend, modify, withdraw and/or terminate any membership under this Programme, modify the Programme and any of the benefits and privileges in connection with membership of the Programme, and amend, revise, vary or supplement these Terms and Conditions at its sole and absolute discretion and without any liability to any party, without prior notice.

2.8 The Member’s continued participation under the Programme and use of the Card after any change to the Programme or the Terms and Conditions herein shall constitute acceptance and affirmative agreement by the Member of the amended or modified Terms and Conditions. ION Orchard shall not be liable for any loss or damage resulting from amendments or modifications to the Programme or these Terms and Conditions.

2.9 Upon the termination of the membership under this Programme for any reason whatsoever, the Member shall forfeit all rights, benefits and privileges under the Programme, including his ION⁺ Points and Carpark $, without any compensation payable to him and without any liability on the part of ION Orchard. The Member also accepts that ION Orchard shall be fully discharged and released from all its obligations under the Programme.

3. IONPRIVI AND IONPRIVI ELITE MEMBERSHIP

3.1 Invitation to IONPRIVI Membership is by invitation only, and for such period as ION Orchard may determine. ION Orchard may, in its sole and absolute discretion, invite a Member to upgrade to IONPRIVI Membership where such Member has spent a minimum of $25,000 within a period of 12 consecutive months.

3.2 Invitation to IONPRIVI ELITE Membership is by invitation only, and for such period as ION Orchard may determine. ION Orchard may, in its sole and absolute discretion, invite a Member to upgrade to IONPRIVI ELITE Membership where such Member has spent a minimum of $250,000 within a period of 12 consecutive months.

3.3 Membership upgrade is at ION Orchard's sole and absolute discretion, and ION Orchard's decision which shall be final and conclusive

4. ION⁺ POINTS

4.1 Only purchases from participating stores in ION Orchard which arise from the Member’s personal spending made after the commencement of his membership of the Programme (“Qualifying Purchases”) are eligible for submission under the Programme.

4.2 Photo IDs, charge cards, and corresponding debit and/or credit card transaction slip(s) may be required for verification purposes.

4.3 To earn ION⁺ Points, the Member shall submit his Qualifying Purchases by uploading images of original receipt(s) of the Qualifying Purchases via the Mobile App or by personally presenting original receipt(s) of the Qualifying Purchases at any ION Orchard Concierge counters (B3 / L1 / L2 / L4 of ION Orchard) between 10am and 10pm daily. Images of credit / debit card transaction slips will not be accepted.

4.4 ION⁺ Points will only be awarded if the Qualifying Purchases are submitted within 7 days of the Qualifying Purchases.

4.5 In the event that the Member submits his Qualifying Purchases after 7 days from the date of the Qualifying Purchases, ION Orchard may in its sole and absolute discretion accept or reject such out-of-time submission of Qualifying Purchases. ION Orchard’s decision shall be final and conclusive.

4.6 ION⁺ Points will be awarded with every minimum spend of $100. A maximum of 4 same-day receipts can be combined to meet the minimum spend of $100 in a single submission. Multiple submissions in a single day are allowed, subject to a maximum of 4 same-day receipts in a single submission. The number of ION⁺ Points awarded for each minimum spend of $100 is shown in the table below.

Amount spent ION⁺ Points
ION⁺ Rewards IONPRIVI / IONPRIVI ELITE / The 100
First $100 per day (maximum of 4 same-day receipts in a single submission) 5 10
Every subsequent $100 on the same day (maximum of 4 same-day receipts in a single submission) 1 2

Note: ION⁺ Rewards and IONPRIVI Members can accumulate a maximum of 5,000 points at any one time. IONPRIVI ELITE and The 100 Members can accumulate a maximum of 20,000 points at any one time.

4.7 All applicable receipts that are to be combined to meet the $100 minimum spend must be uploaded to the Mobile App as individual images and submitted together in a single submission via the Mobile App or at any ION Orchard Concierge counters (B3 / L1 / L2 / L4 of ION Orchard). For the avoidance of doubt, only receipt images that are submitted together in a single submission can be combined to meet the minimum spend of $100.

4.8 Receipt(s) from SISTIC transactions, bill payments, money changer transactions, Singapore Airlines Service Centre, The Oaks Cellar, Davidoff of Geneva, Singapore Post, instalment slips, cash cards or gift cards top-ups, CapitaVoucher / tenant’s voucher / gift cards / membership cards purchases will not be accepted for submission and no ION⁺ Points will be awarded in respect of such receipts.

4.9 Receipt(s) from deposit placements, order placements, instalment payments, VIP Packages and payments using tenant / credit card loyalty points, will not be accepted for submission and no ION⁺ Points will be awarded in respect of such receipts. Only the total final amount paid, as indicated on the issued tax invoice by the store will be accepted.

4.10 ION⁺ Points will not be awarded until the submitted receipt(s) are determined to be valid. ION Orchard may reject any receipt as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

4.11 ION Orchard may cancel, delete and/or otherwise deduct:

a. ION⁺ Points which were awarded for Qualifying Purchases which have been subsequently returned by the Member (resulting in the whole or part of the sale amount refunded or reversed by the participating stores at ION Orchard or at other locations); and

b. ION⁺ Points which have, as determined by ION Orchard in its sole and absolute discretion, been erroneously credited to the Member.

In the event that any such ION⁺ Points have been redeemed by the Member, ION Orchard reserves the right to recover from the Member any redemption gifts, vouchers and/or Carpark $ awarded by ION Orchard to the Member based on the ION⁺ Points that were cancelled, deleted and/or otherwise deducted, and the Member agrees to return to ION Orchard all such redemption gifts, vouchers and/or Carpark $ or the value of the same and in a form acceptable to ION Orchard, as soon as possible, upon receiving written notification from ION Orchard.

4.12 ION Orchard may withhold crediting ION⁺ Points to the Member until it has verified to its satisfaction that there has been no breach of any of these Terms and Conditions by such Member.

4.13 ION⁺ Points and Grace Points are not transferable to another member and not exchangeable for cash.

5. EXPIRY OF ION⁺ POINTS AND CARPARK $

5.1 Effective from 5 June 2017, ION⁺ Points and Carpark $ will expire on a half year fixed cycle. Members will be given a grace period of 3 months to redeem any expired ION⁺ Points (“Grace Points”) and Carpark $ ("Grace Carpark $").

5.2 ION⁺ Points awarded and Carpark $ converted in the period 1 January to 30 June will expire on 31 December the same year. Any expired ION⁺ Points and Carpark $ will be converted into Grace Points and Grace Carpark $ respectively on 1 January the next year and must be redeemed by 31 March of that year. ION⁺ Points awarded and Carpark $ converted in the period 1 July to 31 December will expire on 30 June the next year. Any expired ION⁺ Points and Carpark $ will be converted into Grace Points and Grace Carpark $ on 1 July and must be redeemed by 30 September of that same year, as shown in the table below:

ION⁺ Points Earned ION⁺ Points Expiry Date Grace Points Expiry Date

1 Jan 2018 to 30 Jun 2018

Scenario 1: 10 ION⁺ Points earned on 2 Jan 2018, 20 ION⁺ Points earned on 4 Apr 2018 and 30 ION⁺ Points earned on 30 Jun 2018. Total ION⁺ Points earned from 1 Jan 2018 to 30 Jun 2018 is 60 ION⁺ Points.

31 Dec 2018

The 60 ION⁺ Points will expire on 31 Dec 2018.

 

31 Mar 2019

If unutilized by 31 Dec 2018, the 60 ION⁺ Points will be converted into 60 Grace Points on 1 Jan 2019. The 60 Grace Points will expire on 31 Mar 2019.

 

Scenario 2: 10 Carpark$ is converted from ION⁺ Points on 4 Apr 2018.

The 10 Carpark$ will expire on 31 Dec 2018.

If unutilized by 31 Dec 2018, the 10 Carpark$ will be converted into 10 Grace Carpark$ on 1 Jan 2019. The 10 Grace Carpark$ will expire on 31 Mar 2019.

1 Jul 2018 to 30 Dec 2018

Scenario 1: 10 ION⁺ Points earned on 2 Jul 2018, 20 ION⁺ Points earned on 4 Sep 2018 and 30 ION⁺ Points earned on 30 Dec 2018. Total ION⁺ Points earned from 1 Jul 2018 to 30 Dec 2018 is 60 ION⁺ Points.

30 Jun 2019

The 60 ION⁺ Points will expire on 30 Jun 2019.

 

30 Sep 2019

If unutilized by 30 Jun 2019, the 60 ION⁺ Points will be converted into 60 Grace Points on 1 Jul 2019. The 60 Grace Points will expire on 30 Sep 2019.

 

Scenario 2: 10 Carpark$ is converted from ION⁺ Points on 4 Sep 2018.

The 10 Carpark$ will expire on 30 Jun 2019.

If unutilized by 30 Jun 2019, the 10 Carpark$ will be converted into 10 Grace Carpark$ on 1 Jul 2019. The 10 Grace Carpark$ will expire on 30 Sep 2019.


5.3 The validity period of Carpark $ converted from ION+ Points will follow the same expiry date as the ION+ Points. Similarly, the validity period of Grace Carpark $ converted from Grace ION+ Points will follow the same expiry date as the Grace ION+ Points.

5.4 The validity period for Grace Points and Grace Carpark $ will not be extended beyond the 3-month grace period. 

5.5 Any benefits redeemed under the Programme (including shopping vouchers and carpark benefits) shall be made by first deducting Grace Points and Grace Carpark $ (if any) before deducting ION⁺ Points and Carpark $ respectively. If Grace Points and Grace Carpark $ (if any) are insufficient for the redemption of a benefit under the Programme, the balance will be deducted from ION⁺ Points and Grace Carpark $ respectively.

6. USE OF ION⁺ POINTS FOR VOUCHER REDEMPTION

6.1 ION⁺ Points can be used to redeem shopping vouchers. Effective from 5 June 2017, 100 ION⁺ Points entitles a Member to redeem $40 worth of shopping vouchers.

  Number of ION⁺ Points

  Value of Shopping Vouchers redeemable

  100 ION⁺ Points   $40 shopping vouchers

6.2 The table below states the maximum aggregate value of shopping vouchers redeemable for each membership tier:

  Membership Tier

  Applicable Period

  Maximum Voucher Redemption Amount

  ION⁺ Rewards   Calendar Year   $1,000
  IONPRIVI   Calendar Year   $1,000
  IONPRIVI ELITE   Membership Year*   $8,000
  THE 100   Calendar Year   $8,000

* Membership Year refers to one year from the date that a Member was successfully registered under the Programme.

6.3 ION Orchard may at its sole and absolute discretion and from time to time amend the number of ION⁺ Points required for the redemption of shopping vouchers, without prior notice.

6.4 Shopping vouchers are not exchangeable for cash, ION⁺ Points, Carpark $ and/or any other redemption items. Any request for a refund and/or replacement of shopping vouchers will not be entertained.

6.5 Shopping vouchers are available for redemption at the L1 Concierge counter at ION Orchard between 10am and 10pm daily, subject to availability. The Member must be personally present to redeem the shopping vouchers, and present his photo ID for verification. The denomination of redeemed vouchers is subject to ION Orchard’s discretion.

6.6 Any dispute arising from or relating to the goods and services received from the use of any shopping voucher shall be strictly between the Member and the supplier of such goods and services. ION Orchard shall not be liable for any claims arising from or in connection with the use of shopping vouchers.

7. USE OF CARPARK $ FOR CARPARK BENEFIT 

7.1 Carpark $ can be used to redeem parking benefits at the ION Orchard car park.

7.2 ION⁺ Points must be converted to Carpark $ to enjoy the carpark benefits. Carpark $ cannot be converted back to ION⁺ Points.

7.3 ION⁺ Points can be converted into Carpark $ via the Mobile App or at any ION Orchard Concierge counters (B3 / L1 / L2 / L4 of ION Orchard) between 10am and 10pm daily.

7.4 Effective from 5 June 2017 the value of 1 ION⁺ Point = $0.40 Carpark $. The maximum Carpark $ deductible for each ION⁺ Rewards Member and IONPRIVI Member for parking at ION Orchard’s car park is $8.00 per visit.

Carpark $ ION⁺ Rewards / IONPRIVI
1 ION⁺ Point = $0.40 Carpark $ Capped at $8.00 per visit

7.5 The Member’s available Carpark $ will be automatically deducted for the vehicle bearing the registered active In-Vehicle Unit (“IU”) number as submitted by the Member to ION Orchard (“Vehicle”), and will be used to pay the applicable parking charges or any part thereof (as the case may be) upon the Vehicle exiting the carpark gantry of ION Orchard. If there are insufficient Carpark $ for full payment of the applicable parking charges, the balance parking charges will be deducted from the cashcard in the registered IU.

7.6 In the event that ION Orchard’s carpark redemption system is out of service, the Member’s Carpark $ will not be deducted and any applicable parking charges will be deducted in full from the cashcard in the registered IU.

7.7 Any balance Carpark $ can be accumulated and deducted during subsequent visits.

7.8 IONPRIVI ELITE Members and The 100 Members enjoy 6-hour complimentary parking per visit. If there are insufficient Carpark $ for full payment of the applicable parking charges, the balance parking charges will be deducted from the cashcard in the registered IU.

7.9 Each Member is entitled to register a maximum of 3 IU numbers but may only activate 1 IU number at any one point in time. Activation of IU numbers may be done via the Mobile App.

7.10 Members must ensure the IU number of the Vehicle exiting from the carpark gantry is activated in order to enjoy the Carpark$ redemption. ION Orchard will not be liable in the event that the IU number of the Vehicle exiting from the carpark was not activated at the point of exit, and will not entertain any requests for a refund of the applicable parking charges.

7.11 Sharing of IU numbers between Members is not permitted.

7.12 This carpark benefit scheme is open to vehicles registered in Singapore with a valid IU number only.

8. 2X ION⁺ POINTS IN MEMBER'S BIRTHDAY MONTH

8.1 Effective from 5 June 2017, all Members earn 2X ION⁺ Points on their first successful submission of receipt(s) in a maximum of 4 same-day receipts(s) of Qualifying Purchases in their birthday month.

Amount spent ION⁺ Points Awarded
ION⁺ Rewards IONPRIVI / IONPRIVI ELITE / The 100
First successful submission of $100 spent in the birthday month 10 20
Every subsequent $100 on same day 2 4


8.2 The Birthday ION⁺ Points will be credited to the Member automatically upon successful submission of the receipt(s) and ION Orchard’s acceptance of the same.

9. COMPLIMENTARY WIFI ACCESS

9.1 ION⁺ Rewards Members enjoy 4-hour complimentary wifi access at ION Orchard daily on a maximum of 3 devices.

9.2 IONPRIVI, IONPRIVI ELITE and The 100 Members enjoy unlimited complimentary wifi access at ION Orchard daily on a maximum of 3 devices.

9.3 The use of complimentary wifi is governed by the Wifi Terms and Conditions (published over wifi) which the Member must agree to prior to using the wifi.

10. PERSONAL DATA

10.1 The Member agrees that ION Orchard may collect, retain, use, process and disclose the Member’s NRIC number, email address, mailing address, contact number and such other information as may be required by ION Orchard ("Personal Data"), in accordance with the Personal Data Protection Act 2012, in connection with the Member’s registration, membership and participation in the Programme, including but not limited to the following:

a. Communications from ION Orchard in connection with the benefits and privileges under the Programme, including but not limited to the award and redemption of ION⁺ Points for rewards and any updates or changes to the same;

b. Retention of Personal Data in ION Orchard's database, and the usage, processing and/or retrieval of such Personal Data via the Mobile App or at any ION Orchard Concierge counters; and

c. Communications from ION Orchard seeking feedback on the Members’ experience at ION Orchard.

10.2 The Member agrees that the collection, retention, usage, processing and/or disclosure of the Member’s Personal Data under paragraph 10.1 above is required for the Member’s continued membership and participation in the Programme, and if the Member withdraws his consent for ION Orchard's collection, retention, usage, processing and/or disclosure of his Personal Data, ION Orchard will not be able to administer the privileges and benefits under the Programme. In the event of such withdrawal of consent, the Member's membership of and participation in the Programme will be terminated, and ION Orchard will not be liable for non-fulfilment of any of the privileges and benefits under the Programme.

10.3 ION Orchard may send to the Member communications in connection with promotions, activities and/or events at ION Orchard and its partners where the Member agrees to receive such marketing material.

11. INDEMNITY

11.1 ION Orchard shall not be liable in any way:

    a. For any malfunction, defect or error in any terminal or other data processing equipment, software, app or system used to process the Programme transactions whether belonging to or operated by ION Orchard, retailers at ION Orchard or any other persons;

    b. For any delay or failure in processing the Programme transactions by reason of any electronic, mechanical system, data processing or telecommunication defects or failures, act of God, civil disturbances or any event outside the control of ION Orchard or its officers, employees, servants, agents or contractors;

    c. For any damage to or loss of or inability to retrieve any data or information that may be stored in the Programme membership account, or corruption of any such data or information, howsoever caused;

    d. For any fraud in relation to the Programme perpetrated on ION Orchard or any of ION Orchard’s employees, servants, agents or contractors;

    e. For any loss, damage, costs and expenses in respect of or arising out of the Member’s failure to update his Personal Data or information; and

    f. For the administration and management of the Programme and membership by ION Orchard including but not limited to incorrect or inaccurate accrual of ION⁺ Points or redemption of any benefits and privileges.

11.2 The Member shall fully indemnify and keep ION Orchard indemnified against all claims, demands, actions, proceedings, liabilities, losses, damages, costs and expenses of any nature (including legal costs on an indemnity basis) incurred or sustained by ION Orchard directly or indirectly by reason of or in connection with the Programme and these Terms and Conditions, including without limitation:

    a. Any use or misuse of the Programme membership and privileges; and

    b. Any breach of any of these Terms and Conditions on the part of the Member.

12. MISCELLANEOUS

12.1 For the purposes of these Terms and Conditions

a. “ION Orchard” shall include Orchard Turn Retail Investment Pte Ltd, Orchard Turn Developments Pte Ltd and/or ION Orchard, as the case may be; and

b. “Programme” shall include IONPRIVI, IONPRIVI ELITE and The 100 memberships which are by invitation only, and “Member” shall include ION⁺ Rewards, IONPRIVI, IONPRIVI ELITE and The 100 members.

12.2 $ refers to the lawful currency of Singapore.

12.3 ION Orchard’s decisions on all matters relating to or in connection with the use of the Programme, including but not limited to the privileges and redemption of benefits, shall be final and binding on the Member and no correspondence shall be entertained.

12.4 A person who is not a Member or a party to these Terms and Conditions has no rights under the Contracts (Rights of Thirds Parties) Act (Chapter 53B) to enforce any of the terms and conditions herein.

12.5 These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore and the Member agrees to submit to the non-exclusive jurisdiction of the courts of Singapore.

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