MEMBERSHIP ALLIANCE


Capitastar

Convert ION⁺ Points and STAR$®
From 12 Dec 2017, ION⁺ Rewards Member can transfer ION⁺ Points to STAR$®.

FAQ
 
Q1: What are ION⁺ Points?
A1: ION⁺ Points is the reward currency earned by shoppers under the ION⁺ Rewards Programme. The ION⁺ Rewards Programme is a cardless rewards programme by ION Orchard which offers members much more when it comes to privileges and benefits.

Q2: What are STAR$®?
A2: STAR$® is the reward currency earned by shoppers under the CapitaStar Programme. It is a multi-store, multi-mall cardless rewards programme by CapitaLand. Download the Mobile App (search for “CAPITASTAR”) OR visit https://www.capitastar.com/sg/en/about-capitastar.html for more information.

Q3: What can ION⁺ Points and STAR$® be used for?
A3: For every 100 ION⁺ Points → S$40 Shopping Vouchers OR 1 ION⁺ Point → exchanged for S$0.40 Carpark, capped S$8 per visit. For every 5,000 STAR$® → S$5 Shopping Voucher or eDeals offers, available on CapitaStar Mobile App.

Q4: I understand that I can convert ION⁺ Points to STAR$® and vice versa. How do I qualify for points conversion?
A4: You are required to be a member of both ION⁺ Rewards Programme and CapitaStar Programme to convert your ION⁺ Points to STAR$® and vice versa.

Q5: What are the points exchange rate between ION⁺ Points and STAR$®?
A5: You may exchange a minimum of 25 ION⁺ Points (equivalent to S$10) for 10,000 STAR$® (equivalent to S$10), and you may exchange 10,000 STAR$® (equivalent to S$10) for 25 ION⁺ Points (equivalent to S$10).

The admin fee which applies when you exchange ION⁺ Points for STAR$® is 10 ION⁺ Points.

The admin fee in STAR$® which applies when you exchange STAR$® for ION⁺ Points is 4,000 STAR$®. Admin fee will be deducted from your account under the ION⁺ Rewards Programme or your account under the CapitaStar Programme (as the case may be) at the time of the points exchange.

The minimum points conversion per transaction per member is 25 ION⁺ Points or 10,000 STAR$.
The maximum points conversion per transaction per member is 125 ION⁺ Points or 50,000 STAR$®.

A member may only exchange ION⁺ Points to STAR$® and vice versa 2 times per calendar year.

Q6: How do I perform the points exchange from ION⁺ Points to STAR$® and vice versa?
A6: For conversion of ION⁺ Points: download ION Orchard Mobile App (available for download on Apple App Store or Google Play Store) → Login → Click on ION⁺ Points balance tile → Click on “Transfer to Capitastar”

For conversion of STAR$®: visit the website (capitastar.com.sg) → Login → Click on “Conversion” → Click on the Drop Down bar option and select “ION⁺ Points”

Q7: What is the validity of the converted ION⁺ Points and STAR$®?
A7: Upon conversion, the validity of ION⁺ Points and STAR$® are subjected to the terms and conditions of the respective programme. Please refer to the full terms and conditions listed on both www.capitastar.com.sg and www.ionorchard.com for more details.

Terms and conditions apply.

Flash your ION⁺ Rewards virtual membership card to start enjoying these benefits* at the Shopping Complex of Siam Paragon, Siam Center and Siam Discovery, Bangkok.

  1. Up to 70 % discount at participating stores
  2. VIZ Tourist Card Privileges
  3. Welcome Package and Welcome gift
  4. Exclusive Lounge Access

*Terms and conditions apply. Please visit the Tourist Counter of the participating malls for more details.

Siampiwat 3

Up to 70% discount at Siam Paragon, Siam Center and Siam Discovery
  • ION⁺ Rewards members receive up to 70% discount at participating stores in Siam Paragon, Siam Center and Siam Discovery.
  • Payment must be made in cash or credit card.
  • ION⁺ Rewards members must present their card at the tourist counter and register to receive tourist card for using as discount card.
VIZ Tourist Card Privileges
  • Discount up to 15%* from over 500 stores at Siam Center, Siam Paragon and Paradise Park.
  • VIZ Reward Points x 2: earn two points when spending every 50 baht to redeem the points for cash vouchers or gifts. (Every 1,000 points can be redeemed for 100-baht cash voucher or other participating gifts)
Welcome Package
  • ION⁺ Rewards members must present their virtual membership card at the tourist counter to start enjoying exclusive special offers at participating stores
Lounge Service
  • ION⁺ Rewards members enjoy exclusive access to VIZ lounge located at Siam Center and complimentary beverages from Tourist lounge at Siam Paragon
Welcome Gift
  • ION⁺ Rewards members must present their virtual membership card at the tourist counter to receive the welcome gift

ION Membership Alliance

SHINSEGAE Main Store offers exclusive benefits for ION Orchard members

ION⁺ REWARDS
  1. 5% Discount
  2. Welcome Gift
  3. Access to Foreign VlP Lounge

IONPRIVI & THE 100
  1. 5% Discount
  2. Welcome Gift
  3. Access to Foreign VlP Lounge
  4. Personal Concierge Service
    *Advanced reservation is required.
  5. Access to lncheon Airport Lounge
Shinsegae pic2


Brands excluded from 5% discount:
  • Louis Vuitton / Hermes / Chanel / Rolex / Tiffany / Chrome Hearts / Gentle Monster and other leased shops.
  • SHINSEGAE offers 3% discount on home appliances and some food genre, and please note that other leased shop and some products on sale are excluded from 5% discount.
Brands excluded from 5% reward:
  • Louis Vuitton / Hermes / Chanel / Rolex / Tiffany / Chrome Hearts / Gentle Monster and other leased shops.
  • Spend on Home appliances and Foods genre is 50% approved. (eg. 1.2mil spent of Samsung is approved as 0.6mil, so 30,000 KRW of gift voucher will be given).

sinsegae
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