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Terms & Conditions


1.    Any person, subject to our sole discretion, is eligible to sign up for the ION+ Rewards programme (“The Programme”).
2.    Sign up as a member with minimum spend of $100 (maximum 3 same-day receipts) at ION Orchard.

3.    The membership is valid for a period of 12 months from the date of activation.

4.    For renewal of membership, a minimum spend of $1,000 nett during the current membership period is required. Upon renewal, the membership is valid for another 12 months from the original expiry date prior to renewing.    

5.    Members are deemed to have read, understood, and accepted these Terms and Conditions by participating in The Programme.



1.    The Card is a privilege card, and must be presented to update particulars, or to enjoy the offers and benefits entitled under The Programme. The Card is not transferable and is issued for use solely by the Member only.

2.    For all redemptions and/or update of purchases, members must personally present a valid membership card and original receipt(s) at any ION Orchard Concierge counters. Photo ID may be required for verification purposes.

3.    Receipt(s) for SISTIC transactions, bill payments, cash cards or gift cards top-ups, CapitaVoucher / Tenant’s voucher / Gift cards purchases and/or from stores not located in ION Orchard at the time of purchases, will not be accepted for all redemptions.   

4.    Any offers or benefits conferred by the participating stores under the Programme may be unavailable, suspended or withdrawn by the participating stores at any time for any reason. ION Orchard shall not be liable for any refusal by the participating stores to confer any offers or benefits under this Programme for any reason whatsoever.

5.    ION Orchard reserves the right to amend or vary the terms and conditions stated herein at any time without notice at its sole discretion.


1.    ION+ Points can only be awarded for recipts presented within 7 days of purchase by members with a valid membership only.

2.    To earn ION+ Points, members must present a valid membership card and original receipt(s) at any ION Orchard Concierge counters (B3 / L1 / L2 / L4) between 10am – 10pm daily. Photo ID may be required for verification purposes.

3.    ION+ Points will be issued with every minimum spend of $100 nett (maximum 3 same-day receipts) at ION Orchard only.

Amount spent

ION Points

First $100 per day


Every subsequent $100 thereafter


Capped at a total of $1,000 spent per day



1 ION⁺ Point = $1.00 worth of parking
Multiple redemptions in a single day are allowed, up to a maximum of 3 same-day receipts per redemption.

4.    ION+ Points can only be used to redeem for parking at ION Orchard during a valid membership period.

5.    ION+ Points available will be automatically deducted, based on the registered In-Vehicle Unit (IU) number, for the applicable parking charges upon exiting the car park gantry. If there are insufficient points, the balance charges will be deducted from the member’s cashcard.

6.    In the event that ION Orchard’s car park redemption system is out of service, member’s ION+ Points will not be deducted and any applicable parking charges will be deducted from the member’s cashcard.  

7.    Any balance ION+ Points can be accumulated for redemption during subsequent visits.

8.    ION+ Points earned during the current membership period will be voided upon expiry of the membership. Any balance ION+ Points (if any) cannot be carried forward if the membership is renewed after the expiry date, and any request to extend the validity of the ION+ Points will not be entertained.

9.    ION+ Points cannot be transferred to another member, nor refunded or exchanged for cash / vouchers / cash equivalents, in part or in full, at any time.
10.    Each member is allowed to register ONE (01) In-Vehicle Unit (IU) number only, and sharing of In-Vehicle Unit (IU) number between members are strictly not allowed.

11.    This scheme is open to locally registered car owners with a valid In-Vehicle Unit (IU) number only.