Join Us



ION Orchard has become the ‘centre of gravity’ in the retail scene, with spectacular frontage and cutting edge designs and concepts. It brings together the world’s best loved brands for their flagship, concept and lifestyle stores within one development, with over eight levels of intelligently designed shopping space at the prime site of Singapore’s commercial and shopping artery, Orchard Road. For its service initiatives, ION Orchard was selected by the Singapore government to be one of only four Service Icons in Singapore to act as beacons of service excellence, and is the only shopping mall among this prestigious conferment. In under the four years since it opened for business, ION Orchard has won both international and local accolades.

We invite highly motivated individuals with a passion for service excellence to join us today.

Executive, Marketing Communications


  • Plan and work with key tenants and external partners to host signature events and key activations in the mall to drive footfall, awareness and repeat spending
  • Plan and implement key campaigns and promotions to engage shoppers during key seasonal period.
  • Plan and execute engaging art programmes, events and promotions with the objectives to stimulate Art appreciation and interests
  • Oversees the overall planning, creative development, media buy and communications plan for key campaigns
  • Formulate strategic partnerships with external partnership for key stakeholders in the local artscape to build ongoing awareness for the ‘ION Art’ brand.
  • Grow the ‘ION Art’ brand at reputable exhibitions locally and internationally.
  • Build strong relationships and rapport with tenants, partners, sponsors, vendors etc
  • Achieve and manage the annual budget effectively.


  • Minimum degree in Art Management, Marketing, Mass Communications or similar
  • Minimum 3 years relevant experience
  • Experience in Art management, marketing, advertising and event management are advantageous
  • Excellent written and verbal communications
  • Highly motivated, committed, a self-starter and have a good understanding and interest in the retail industry
  • Fast and independent worker with strong organizational ability with attention to details

Temporary Marketing Executive (Period: 1 Nov 2017 to 28 Feb 2018)


  • Assist in various aspects of the Department’s marketing communication campaigns including liaison with agencies, vendors, and tenants
  • Assist in marketing and administering the mall’s event spaces including ION Art
  • Assist in other administrative duties including event management, tenant liaison and database management


  • Able to commit for the full duration
  • Excellent written and verbal communications
  • Highly motivated, committed and a self-starter
  • Fast and independent worker with strong organizational ability with attention to details
  • The ability to work on multiple projects at one time



  • Administration of lucky draws, partner promotions and reward redemption for ION Orchard's customer loyalty program
  • Attend to shoppers' queries
  • Sale of SISTIC tickets, ION Orchard gift vouchers and other services such as gift wrapping and restaurant reservations
  • Personal shopping services
  • Responsible for general administration duties such as banking in of daily sale collections
  • Be mall ambassadors by providing exemplary customer service
  • Undertake ad-hoc projects and responsibilities that may be assigned from time to time


  • Minimum GCE 'O' Level
  • Minimum 1 year of working experience
  • Relevant experience in a retail or hospitality environment will be an added advantage
  • Ability to converse fluently in English. Other language skills will be a plus factor
  • Pleasant personality with genuine aptitude for service-related work
  • Willing to work on weekends and shifts



  • To be the service ambassador for the mall, attending to tenants and shoppers' enquiries/feedback and extending support to the customer service department
  • Ensure safety and security of the mall for the shoppers and tenants
  • Responsible for building management functions in support of the operations team
  • Conduct regular checks to ensure building facilities are maintained at high standards, monitoring and checking contractors' works
  • Look out for building defects/safety issues/non-compliance of building regulations/mall house rules
  • Assist in Marcoms events where necessary such as crowd control and escorting of performers


  • Min GCE 'O' Level
  • Enthusiastic and service-oriented individual with a friendly and pleasant personality
  • Vigilant, alert with a keen eye for details
  • Are able to converse fluently in English (other language skills will be an advantage)
  • Willing to work on weekends and shifts
  • Excellent team worker
  • Candidates who possess PLRD Certificate will have an added advantage




  • You will play an integral role, as part of the property management team, to ensure building facilities are maintained at high standards
  • Carry out maintenance work in accordance to maintain schedule and monitor term contractors in their routine servicing as well as minor repairs/troubleshooting works
  • Responsible for providing the required M&E supports to the tenants as well as to attend their requests/feedback/complaints on maintenance-related matters
  • Assist in Marcoms events where necessary such as sound system and lightings


  • NTC 2/3 or NITEC/Higher NITEC in Mechanical/Electrical/Building
  • Minimum 3 years relevant working experience in maintenance of M&E systems and building facilities and/or implementing improvement works
  • Basic computer knowledge
  • Willing to work weekends and shifts
  • Excellent team worker
  • Conversant in English


Interested candidates are invited to submit full resume, including a recent photograph, current and expected salary to

We welcome Singaporean of all ages to apply. Only shortlisted candidates will be notified. 



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  • 2 Orchard Turn
    Singapore 238801
  • Open Daily: 10am - 10pm
  • Click for more details

Orchard Turn Retail Investment Pte Ltd [A joint venture company between CapitaLand Mall Asia & Sun Hung Kai Properties]

© 2016 ION Orchard. All Rights Reserved.