PRIVATE POLICY

This Privacy Policy applies to the IONORCHARD.com website (the "Site").

We guarantee to comply with the standards, procedures and requirements laid down in the Singapore government to ensure that your personal information is kept secure and processed fairly and lawfully.

This Website Privacy Policy ("Privacy Policy") applies to the IONORCHARD.com website (“Website"). We value our visitors' privacy and appreciate your confidence that we will respect your privacy in a careful and sensible manner. By visiting the Website and/or using the products and services made available to you on the Website, you are agreeing to the terms of this Privacy Policy. Please read this policy carefully.

Our business is constantly evolving and our Privacy Policy and the Website Terms of Use will change from time to time. We may e-mail periodic reminders of our notices and terms of business, unless you have instructed us not to, but you should check our Website frequently to see the current changes. Unless stated otherwise, this Privacy Policy applies to all information that we have about you and your account.

If you choose to visit the Website, your visit and any dispute over privacy is subject to this Privacy Policy and our Website Terms of Use.

CUSTOMER INFORMATION COLLECTED

 

Here are the types of information we gather.

Automatic Information - For each visitor to our Website, our server automatically recognises information regarding the visitor's domain name (or that of the visitor's access provider) but not the e-mail address.

Information you give us - We collect aggregate information regarding visitor access or visit of the Website, and information volunteered by visitors such as when you register and communicate with us electronically.

Use and Disclosure of Registered Users Information - Information about our users is an important part of our business. We share user’s information only on a limited basis and with our parent company and affiliates. We share it on a limited basis with agents that we use from time to time to send postal mail and e-mail, remove repetitive information from visitor lists, analyse data, provide marketing assistance, and provide customer service.

If you do not wish to receive such mailings and e-mail updates, or otherwise wish to remove your name from our list, please contact us at:

Orchard Turn Developments Pte Ltd 
2 Orchard Turn Singapore 238801 
Tel: +65 6238 8228

We release account and other personal information as and whenever we believe such release is appropriate to comply with the law, enforce or apply our Website Terms of Use and other agreements, or protect the rights, property or safety of the Website, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. However, this does not include selling, leasing, sharing, or otherwise disclosing personally identifiable information from users for commercial purposes in violation of the commitments set forth in this Privacy Policy.

In case ION Orchard or substantially all of its assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, users information may be one of the transferred assets.

LINKS

 

Certain activities through the Website, such as special promotions may be linked to those from other unrelated third party companies that offer you the option to share your personal information with the third party. We will not share your personal information with those third party companies; only you can if you make that choice.

Links provided on the Website to third party websites are provided as a convenience to you and we do not control those websites nor their privacy practices, which may differ from ours. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy policy. Some third party companies may choose to share their personal data with us but that sharing is governed by that third party company's privacy policy.

COOKIES

 

This website may place a "cookie" in your browser file.

The cookie itself does not contain personal information, although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites. You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set.

SECURITY

 

We are committed to offering our users a safe and secure environment. Our servers utilise SSL (Secure Sockets Layer) encryption technology to help protect your personal information. By using an SSL-compatible browser such as Microsoft Internet Explorer, Mozilla Firefox and Safari, you can help ensure that your personal identifiable information is unavailable to unauthorised users and processed confidentially.

In the unlikely event that we believe that the security of your personally identifiable information in our possession or control may have been compromised, we may notify you at our absolute discretion. If a notification is appropriate or required by law, we would endeavour to do so as promptly as possible under the circumstances and if we have your e-mail address, we may notify you by e-mail. By using this Website, you consent to our use of e-mail as a means of such notification.

UPDATE OR CHANGE OF PERSONAL INFORMATION

 

To the extent you wish to update or make any changes to the information you have provided, please contact us at:

Orchard Turn Developments Pte Ltd 
2 Orchard Turn Singapore 238801 
Tel: +65 6238 8228

CONTACT US

 

If you have any questions regarding our Privacy Policy, please contact us at:

Orchard Turn Developments Pte Ltd 
2 Orchard Turn Singapore 238801 
Tel: +65 6238 8228 
Email: customercare@ionorchard.com.sg

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CONTACT

  • 2 Orchard Turn
    Singapore 238801
  • Open Daily: 10am - 10pm
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Orchard Turn Retail Investment Pte Ltd [A joint venture company between CapitaLand Mall Asia & Sun Hung Kai Properties]

© 2016 ION Orchard. All Rights Reserved.