Join Us

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WE ARE HIRING!

ION Orchard has become the ‘centre of gravity’ in the retail scene, with spectacular frontage and cutting edge designs and concepts. It brings together the world’s best loved brands for their flagship, concept and lifestyle stores within one development, with over eight levels of intelligently designed shopping space at the prime site of Singapore’s commercial and shopping artery, Orchard Road. For its service initiatives, ION Orchard was selected by the Singapore government to be one of only four Service Icons in Singapore to act as beacons of service excellence, and is the only shopping mall among this prestigious conferment. In under the four years since it opened for business, ION Orchard has won both international and local accolades.

We invite highly motivated individuals with a passion for service excellence to join us today.

 

Concierge

Responsibilities:

  • Administration of lucky draws, partner promotions and reward redemption for ION Orchard’s customer loyalty program
  • Attend to shoppers’ queries
  • Sale of SISTIC tickets, ION Orchard gift vouchers and other services such as gift wrapping and restaurant reservations
  • Personal shopping services
  • Responsible for general administration duties such as banking in of daily sale collections
  • Be mall ambassadors by providing exemplary customer service
  • Undertake ad-hoc projects and responsibilities that may be assigned from time to time


Qualifications/ Requirements:

  • Minimum GCE 'O' Level
  • Minimum 1 year of working experience
  • Relevant experience in a retail or hospitality environment will be an added advantage
  • Ability to converse fluently in English. Other language skills will be a plus factor
  • Pleasant personality with genuine aptitude for service-related work
  • Willing to work on weekends and shifts

ION Officer

Responsibilities:

  • To be the service ambassador for the mall, attending to tenants and shoppers' enquiries/feedback and extending support to the customer service department
  • Ensure safety and security of the mall for the shoppers and tenants
  • Responsible for building management functions in support of the operations team
  • Conduct regular checks to ensure building facilities are maintained at high standards, monitoring and checking contractors' works
  • Look out for building defects/safety issues/non-compliance of building regulations/mall house rules
  • Assist in Marcoms events where necessary such as crowd control and escorting of performers

Requirements:

  • Min GCE 'O' Level
  • Enthusiastic and service-oriented individual with a friendly and pleasant personality
  • Vigilant, alert with a keen eye for details
  • Are able to converse fluently in English (other language skills will be an advantage)
  • Willing to work on weekends and shifts
  • Excellent team worker
  • Candidates who possess PLRD Certificate will have an added advantage

Senior Technical Crew

Responsibilities:

  • You will play an integral role, as part of the Facilities Management team in an iconic mall, to ensure that the engineering facilities are maintained at the highest standards
  • Monitoring and operation of state of the art AV / multimedia systems
  • Provides all aspects of engineering and technical services support to the Operations Team as well as attending to Tenants’ requests, feedbacks and complaints on maintenance related matters
  • To lead and oversee a team of technical crews
  • Planning and organizing of maintenance/repair works
  • Assist in procurement and purchasing of spare parts
  • Manage and supervise vendors/contractors

Requirements:

  • Diploma, NTC 2 or NITEC/Higher NITEC in Mechanical/Electrical/Building Services
  • Minimum 5 years relevant working experience in maintenance of M&E systems and building facilities.
  • Basic computer knowledge
  • Excellent team worker
  • Good supervisory and interpersonal skills with leadership qualities
  • Conversant in English and able to write reports
  • Willing to work on weekends and shifts

Interested candidates are invited to submit full resume, including a recent photograph, current and expected salary to othr@orchardturn.com.sg.

Only shortlisted candidates will be notified. 

CONNECT WITH US ON

AWARDS

Singapore Tourism Awards 2018SINGAPORE TOURISM AWARDS 2018,
Special Recognition Award 

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WHAT'S ON

CONTACT

  • 2 Orchard Turn
    Singapore 238801
  • Open Daily: 10am - 10pm
  • Click for more details

Orchard Turn Retail Investment Pte Ltd [A joint venture company between CapitaLand & Sun Hung Kai Properties]

© 2019 ION Orchard. All Rights Reserved.